Journal

Writing on design, web technology, and what the web is becoming.

  1. Design Intelligence

    Why Animation Can Make a Website Worse

    Animation is often used to signal quality when the interface has nothing more useful to say. It can slow decisions, obscure hierarchy and turn a website into a sequence the visitor must wait to complete.

  2. Unpopular Truths

    Why Cheap Websites Become Expensive

    A cheap website lowers the price of production by moving the hard work into the months after launch. You pay for that decision in slow change, broken ownership, duplicated work, and a platform nobody trusts enough to use.

  3. Design Intelligence

    A Website Is a Place. A Digital Identity Is a System.

    A website is a bounded destination. A digital identity is the set of visual, verbal and behavioural rules that make a company recognisable wherever a customer, employee or machine encounters it.

  4. Digital Prophecy

    AI Won’t Replace Websites. It Will Change What Websites Are.

    AI will not make the website obsolete. It will expose the difference between a website that merely publishes information and one that can provide reliable answers, take action, and adapt to the person in front of it.

  5. Design Intelligence

    Why most websites look expensive but feel cheap

    Production value and perceived value are different currencies. Most budgets are spent on the first and judged on the second.